Forensics and Systems Analysis

MCP’s proven advocacy skills for our public safety communications clients are the crux of our forensics services. Forensics analysis can be used to locate the root cause(s) of a system failure, verify receipt of full value on a contract or purchase, and assist in a formal court determination of facts.

By establishing current conditions and benchmarking against recognized communications best practices, the MCP team develops a practical solution set for improvement in service delivery. Our team provides change agent services for sustainable organizational recovery. Each forensic engagement involves a comprehensive three-step investigation:
(1) Data Gathering and Fact Finding
(2) Analysis and Perspective
(3) Findings and Recommendations

Contract Compliance—MCP represents our clients’ interests by executing a logical information gathering process to understand contract objectives and then performing a methodical review of documents and responsibilities. If we find discrepancies, MCP recommends a corrective course of action. We establish a plan with milestones, metrics, communications and responsibilities and manage client risk to maximize return on investment.

9-1-1 Invoice Forensic Review—MCP has a knowledge base in tariff structure and related invoicing that often reveals overpayment for services. The MCP team specializes in 9-1-1 network, routing, database and fee collection. Applying our forensics skills, we generate findings and recommendations for cost recovery and negotiate settlements on behalf of our clients at little financial risk to the client.

9-1-1 Incident Forensics­—MCP provides assessment services to define and mitigate risk. Any system can have components (or technicians) that do not perform as intended, potentially resulting in a loss of life or property. In a pre-event environment, our team evaluates call routing, switching, database integrity, system performance, operating guidelines, and training for service optimization. Post-event, MCP assesses equipment or process failures to define causal effects. We understand the high visibility of any event where system or human error negatively impacts reliable 9-1-1 service, and we offer improvement recommendations without prejudice.

Systems analysis, design and implementation are other key services MCP provides. In today’s mission critical environment, the various technologies and applications used to manage risk are integrated with one another in the successful operational environment, and no one system stands alone. By understanding the need for high reliability, low risk performance in the 24/7 world, MCP applies our extensive knowledge of technology, telecommunications, policy, operations, and accountability to achieve success on behalf of the client.

• Network Services
• Systems Convergence and Integration
• Microwave and Wireless Broadband
• Fiber Optic Network
• Computer Aided Dispatch (CAD)
• Records Management
• Customer Premise Equipment (CPE)
• Routers, Switches
• Mobile Data
• Applications
• Radio
• Punch List Development
• Acceptance Testing

Download our PDF.