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Next Generation 9-1-1 Services

The MCP staff has extensive experience with planning, designing, procuring, negotiating and implementing all Next Generation 9-1-1 (NG 9-1-1) call delivery and processing elements. As stated throughout the industry, Next Generation is a journey. Simply put, the PSAP environment will continually evolve with new technologies, processes and expectations. The MCP project team lays out a clear Master Plan that recognizes the impact NG has on all aspects of the PSAP. As Next Generation drivers, MCP helps elected officials, PSAP managers, stakeholders and funding agencies understand the NG impact upon all PSAP systems including technology, human, policy and funding.

The MCP approach is to establish a thorough understanding of the environment unique to each PSAP or region. This includes funding models, system life-cycle analysis, objectives, incident processing approach, network resources, and governance opportunities. While many firms simply want to discuss call delivery, MCP develops a plan for incident processing in the PSAP, incident dispatch and data management. MCP develops a comprehensive Master Plan for the agency or region and a conceptual design to NG deployment. The Master Plan considers all options and establishes timely deployment by incrementally upgrading technology and recommending policy, funding and governance modifications.

The MCP team is experienced in:

  • Master Planning
    • Capital Plan
    • Operational Impact
    • Design
  • Schedule and Governance
  • Procurement (Network, CPE)
  • Network Services
  • Systems Convergence and Integration
  • Microwave & Wireless Broadband
  • Computer Aided Dispatch (CAD)
  • ESInet
  • ESInet Core Functions
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  • Records Management
  • Customer Premise Equipment
  • Routers
  • Switches
  • Mobile Data
  • Applications
  • Punch List Development
  • Acceptance Testing
  • Implementation Project Management
  • IP Networks

MCP partners with clients to understand your objectives, resources, and constraints. We then work shoulder-to-shoulder to develop and execute the path to NG success.


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