Artificial Intelligence Solutions for the Public Sector

Helping public-sector agencies implement AI securely, ethically, and effectively.

Mission-Critical Facilities Built for Resilience, Efficiency, and the Future

MCP designs and modernizes public safety facilities to ensure security, efficiency, and readiness.

2025 STATE OF THE INDUSTRY

MAPS® The Model for Advancing Public Safety

Modernizing the Justice Ecosystem

MCP brings a holistic perspective to justice modernization efforts.

Holistic Protection Against Cyber Threats

Protecting the public sector, from public safety to the courts and beyond.

Alternative Response in Public Safety

Empowering agencies to implement smarter, scalable alternative response programs.

A Halo Effect Over the Critical Communications Ecosystem

Mission Critical Partners provides its clients with a holistic approach to enhance and evolve critical communications systems and operations across the entire mission critical communication ecosystem. The “MCP Halo Effect” is our comprehensive integrated series of products, services and solutions to dramatically effect collaboration, situational awareness, improving decision-making, and ultimately influence outcomes.

Secure Halo logo. Secure Halo is MCP's family of cybersecurity solutions, designed to enhance digital technology in the public sector.

SecureHalo

We’re designing and monitoring highly reliable, secure and easy-to-manage integrated public safety networks.

MCP's consulting logo. MCP's public safety consulting experts provide expertise across all areas of the constantly evolving mission critical communications landscape.

Consulting

Providing expertise across all areas of the constantly evolving mission critical communications landscape.

Data Halo logo. Data Halo is MCP's family of data solutions, designed to manage data more effectively to improve outcomes.

DataHalo

Data intelligence has the power to raise situational awareness to levels previously unimaginable.

2025 MAPS® Report: Key Insights into Today’s Public Safety Challenges

Where do public safety organizations stand in 2025? The latest MAPS® Report from Mission Critical Partners reveals key trends, strengths, and areas for improvement across nine critical focus areas—from staffing and cybersecurity to NG911 and AI. Get the insights you need to guide smarter decisions.

VIEW THE REPORT

Emergency Communications Centers Need to Embrace Resiliency, Redundancy — and Especially Diversity

When 911 calls don’t get through, the impact can be devastating. This whitepaper explains why resiliency and redundancy alone aren’t enough—and how network diversity can protect your ECC from outages, fiber cuts, and vendor failures.

DOWNLOAD THIS WHITEPAPER

MCP Supports Overhaul of New Orleans’ Justice-Technology Infrastructure

With decades-old systems slowing operations, New Orleans turned to Mission Critical Partners to lead a justice tech overhaul. Backed by a $30 million ARPA grant, the city is replacing outdated tools with integrated, cloud-based solutions that improve efficiency, data sharing, and transparency

LEARN MORE

Expert Advice to Guide Your Mission-Critical Facility Project

Our latest edition of this essential guidebook offers expert strategies for planning and delivering resilient, future-ready public safety facilities. From cybersecurity to staff wellness, get practical advice for every phase of your project.

LEARN MORE

Alarm Calls Are Not ‘Nonemergencies’ — Why 911 Centers Must Rethink Automation and Embrace ASAP Service

AI and IVR systems can ease workloads—but when they delay alarm responses, the consequences can be severe. Learn how the ASAP Service ensures critical alarm data reaches 911 faster and more reliably.

LEARN MORE

Client-Focused. Mission-Ready.

When you work with Mission Critical Partners, you work with the largest, most experienced and knowledgeable team of specialized professionals in the industry. Our expertise spans the entire public-sector and critical communications ecosystem and encompasses all the elements that come along with it. At the end of the day, our success is based on your success and the success of your operations – because your mission matters.

Client-Focused

 At MCP, we’re proud to have the largest and most experienced team of specialized professionals in the public sector and critical infrastructure industry. Our expertise is helping clients across the country implement successful solutions for networks, information technology, data and operations.

Completed Projects

States In Which We've Worked

Public-Sector and Mission-Critical Clients

%

Client Retention

Our Experts

MCP is an independent solutions provider made up of innovators, engineers, subject-matter experts, industry specialists, former practitioners, IT experts and project managers. We’re bound by a singular purpose — improving outcomes.

Headshot of Corey Thomas, MCP Technology Specialist. Corey is part of MCP's team of public safety consulting experts.

If you enjoy doing something that is bigger than yourself and has a purpose, by all means, come be a part of a team that is a team. There’s no I in any one of us here at MCP. We’re all here to help each other, as well as the company and our clients, succeed in everything that we do, across all our teams.

Corey Thomas | Technology Specialist

Headshot of Louisa Lake, MCP Public Safety Consultant. Louisa is part of MCP's team of public safety consulting experts.

“Loving what you do and aspiring to have a positive impact on our industry are what drive us. At MCP, we never want to become complacent; we continue to learn and grow, sharing our knowledge and giving back to the 911 community.”

Louisa Lake | Public Safety Consultant

Headshot of John Chiaramonte, MCP's President of Consulting Services. John leads MCP's team of public safety consulting experts.

“What makes MCP different is that we’re an organization defined by our core values – persistency, integrity, trust, accountability, and prudence. These values define how we work with our clients, serve our staff, and how we look for new people to join our organization.”

John Chiaramonte | President of Consulting Services

Elizabeth Lenz

“I have no doubt about the value of MCP as a reliable source and expert contributor in the public safety and justice space. Furthermore, my colleagues are not just coworkers; they are also friends who are always ready to lend a helping hand and contribute when the need arises.”

Elizabeth Lenz | Project Manager

Icon of a person in the middle of circular arrows. Graphic represents a "Contact Us" button to reach out to MCP's team of public safety consulting experts.

Let's Talk

How can we support your mission? From design and procurement to building and management, our national team of experts is here to help…because the mission matters.

Mission Critical Partners
Newsletter

Click the button below to sign up for our newsletter.

©2025 All Rights Reserved

NENA 911  APCO International   iCERT