Live Webinar: COVID-19: Maintaining Operations Remotely During a Crisis
Today’s public safety answering points (PSAPs) and emergency communications centers (ECCs) are complex machines. They play a critical role in communities during normal times, but in times of crisis, their role becomes even more important. As the COVID-19 pandemic continues its spread across the country, having a plan in place to support remote work for call takers and dispatchers to ensure ongoing operations is imperative. During this webinar, MCP subject-matter experts will discuss options and ideas for setting up and supporting a remote PSAP as this public health crisis continues.
Topics of discussion will include:
• Understanding the operational impact of a public health crisis like COVID-19 on your PSAP
• Remote work options
• Equipping and deploying staff for remote work
• Tips for remote call-handling, CAD, and dispatch
• IT considerations for remote work
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