MCP University: Lessons Learned: How COVID-19 Has Impacted Continuity-of-Operations Plans for Mission-Critical Agencies
As the COVID-19 pandemic has shown, continuity-of-operations plans (COOP) are essential for agencies providing mission-critical, lifesaving services to their communities. Hear from agency leaders and MCP subject-matter experts as they discuss how having a COOP in place has helped them navigate the COVID-19 pandemic, the changes they made to keep staff safe while maintaining operations, and the lessons learned along the way.
Panelists include:
Charlesetta Malone, 911 Operations Manager, Deep East Texas Council of Governments (DETCOG)
LeAnna Russell, 911 Data Manager, NCT911
Tom Stutzman, Director, Indiana County, Pennsylvania, EMA
Richard Gaston, Consultant, Mission Critical Partners
Hosted by: Glenn Bischoff, Content Specialist, Mission Critical Partners
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